Working at Woodside
2 Woodside Close, Minehead, TA24 8RZ
Operated by Voyage 1 Limited
11 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership and a supportive motivated team, but limited activities and past staffing shortages hold it back."
Safety & Risk
7/10
✓
Risks of abuse to people were minimised because staff had received training in safeguarding people and knew how to raise concerns. The registered manager audited all incidents within the home [...] used incidents and errors to learn lessons and drive improvements.
Staff Culture
8/10
✓
People were cared for by staff who felt well supported and were highly motivated to provide good quality care and support. Staff told us there was excellent teamwork [...] 'I was so welcomed by the team. It's such a rewarding job.' 'I feel really lucky to work here.'
Staffing Levels
6/10
✓
People were cared for by adequate numbers of staff to meet their needs. One member of staff said, 'There have been some issues but now we always have enough staff. We have never gone below our safe staff levels but it's good to have more which we do now.'
Training & Dev
6/10
✓
People were supported by adequate numbers of experienced and well-trained staff. Staff had received training in safeguarding people and following a medicines error additional training was put in place.
Management
8/10
✓
The registered manager had an excellent knowledge of the people who lived at the home and was very visible in the home. This enabled them to constantly monitor standards and seek feedback from people.
Programmes
5/10
!
People were supported to take part in activities which interested them [...] one person had begun to use a sensory room which they were enjoying. [...] birthday party with chocolate cake [...] gone out together for a Christmas meal.
Points to consider
Staff numbers are enough to meet needs now after some past issues, but no details on low agency use or stable long-term team.
One member of staff said, 'There have been some issues but now we always have enough staff. We have never gone below our safe staff levels but it's good to have more which we do now.'
Training covers key areas like safeguarding and medication but no funded qualifications or career development mentioned.
People were supported by adequate numbers of experienced and well-trained staff. [...] following a medicines error additional training was put in place for staff.
Some outings, hobbies, sensory room and parties happen but no activities coordinator or special programmes to vary the role.
People were supported to take part in activities which interested them and maintain contact with friends and family. [...] one person had begun to use a sensory room [...] birthday party [...] Christmas meal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews