Last updated: 10 February 2026
"Strong safety practices and a positive culture where staff feel valued and supported, although limited details on staff stability and basic activities hold it back."
Effective infection prevention with staff trained, PPE used correctly, audits, up-to-date policies (2022); safeguarding training, monthly risk reviews, incident analysis (2018).
Per 2018 comprehensive inspection: staff felt valued, worked well as a team, good communication, one said 'I really love working here... rewarding job'.
There were sufficient staff to provide continuity of support should there be a staff shortage.
Per 2018 comprehensive inspection: staff completed specialist training in dementia care, falls prevention, end of life care, Virtual Dementia; supervisions and appraisals discussed training needs.
Per 2018 comprehensive inspection: registered manager visible and active, staff felt valued with good communication and support.
Per 2018 comprehensive inspection: dedicated activities care assistant coordinates weekly programme of movement to music, games, singalongs, manicures, entertainment, school visits.
Staff numbers are enough to keep things going even with shortages, but no details on agency use or long-term team stability.
There were sufficient staff to provide continuity of support should there be a staff shortage.
There is a varied activities programme with a coordinator and school visits, but no specialist or innovative approaches to enrich the role.
an activities care assistant had been employed... weekly activities planner, which included a variety of activities... young children from a nearby primary school visited the service on a weekly basis.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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