Working at Woodside Hall Nursing Home

Activities are basic like singers and occasional things staff do, so the role is mostly routine personal care with little variety.

One person described the organised activities as 'quite good.' Another person told us, 'We sit around twiddling our thumbs sometimes, but the staff give us things to do, it's a nice place.' A visitor said, 'There is very good entertainment, they have singers and they join in.'

Staffing is enough to get by but they upped levels recently for higher needs and recruiting more permanent staff is the top priority.

Staff told us they had spoken with the registered manager about staffing levels because some people's needs had increased. One staff member said, 'They have upped the staffing level because a lot of people have a higher level of needs now.' They said the main priority for the service was to recruit more permanent staff.

Only standard training with no specialist courses or funded qualifications mentioned.

Staff had received the support and training they needed and described effective team work and an open culture where they could raise any concerns. Records confirmed that training was relevant for the needs of people.