Working at Woodside Farm House
Edgcumbe Road, St Austell, PL25 5SW
Operated by Woodside Farmhouse Limited
8 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Approachable management and a supportive team culture, but permanent staff shortages and lack of organised activities hold it back."
Safety & Risk
6/10
✓
Medicines were administered and managed safely. Some 'as required' protocols were not dated and therefore staff would not be assured that this was the most up to date guidance.
Staff Culture
7/10
✓
Comments from staff included, 'The management team are approachable' and 'We (staff) pull together well and support each other'.
Staffing Levels
5/10
!
The registered manager had identified there were insufficient numbers of permanent staff to cover all shifts. Therefore, they had block booked specific agency staff members to cover the vacant shifts.
Training & Dev
6/10
✓
Staff were appropriately trained, and their competency regularly checked, to ensure people's complex needs were met.
Management
7/10
✓
People's relatives and staff told us management were approachable and they listened to them when they had any concerns or ideas.
Programmes
3/10
✕
Staff supported people to be as independent as possible with activities of daily living, such as laundry, cooking, shopping and personal care. People were supported to take part in community activities of their choice and interest.
Points to consider
There aren't enough permanent staff so they block-book the same agency workers to cover empty shifts.
The registered manager had identified there were insufficient numbers of permanent staff to cover all shifts. Therefore, they had block booked specific agency staff members to cover the vacant shifts.
No activities coordinator or special programmes, just routine daily living support and community outings.
Staff supported people to be as independent as possible with activities of daily living, such as laundry, cooking, shopping and personal care. People were supported to take part in community activities of their choice and interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews