Working at Woodside Care Village
Maple Grove, Warwick, CV34 5SS
Operated by WCS Care Group Limited
72 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety and committed managers build a family-like culture, although agency staffing and handover shortages need attention."
Safety & Risk
8/10
✓
Staff understood their safeguarding responsibilities... Risks had been identified, assessed and managed well... People received their medicines as prescribed... Accidents and incidents were recorded and analysed.
Staff Culture
7/10
✓
Staff were friendly... One staff member... 'I have to say, we are like a family here and we all support each other. It is a two-way partnership with the staff and residents.'
Staffing Levels
6/10
✓
There were enough staff to provide safe care. Whilst staffing numbers had been supported by agency staff, a successful recruitment drive meant agency use was gradually reducing... staff numbers on individual households dropped during the handover between shifts.
Training & Dev
6/10
✓
Staff received regular training to keep their knowledge and skills up to date... We received mixed feedback from staff as to whether they had regular opportunities to discuss their workload and development with senior staff.
Management
7/10
✓
There were two registered managers in post... Both were enthusiastic and committed... Relatives spoke positively about both registered managers and their visibility and communication.
Programmes
6/10
✓
The provider employed a therapist to support... through music... mixed feedback from the relatives of those people with dementia as to whether there were enough opportunities... The registered manager told us this was an area they were focussing on.
Points to consider
Staffing is adequate for safety but uses some agency workers and gets busy during shift handovers.
Whilst staffing numbers had been supported by agency staff... staff numbers on individual households dropped during the handover between shifts. The registered manager said they would review the handover process.
Only standard training with induction and some supervisions, but not all staff get regular development chats.
We received mixed feedback from staff as to whether they had regular opportunities to discuss their workload and development with senior staff. Some staff told us they did... other staff told us they were not offered the same opportunities.
Activities include music therapy and some social pursuits but feedback is mixed especially for people with dementia.
we received mixed feedback from the relatives of those people with dementia as to whether there were enough opportunities to engage them... this was an area for improvement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews