Last updated: 10 February 2026
"Staff feel valued in a family-like culture with supportive management and good training, but COVID staffing pressures and no activities coordinator hold it back."
2022 inspection: Robust visitor COVID processes including tests and checks. The home was visibly clean... Staff were observed wearing PPE... Relatives said, 'I absolutely feel [family member] is safe. What they've done is incredible.'
Per 2020 comprehensive inspection: A staff member said, 'This is the best job I've ever had. I love it here!' ... 'There is good team work here. We are a passionate and enthusiastic staff team.' The embroidery read, 'We are a family at Woodside.'
Per 2022 inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2020: There were enough suitably trained staff to meet people's needs without rushing or compromising safety.
Per 2020 comprehensive inspection: Staff received training in areas such as epilepsy, communication, emergency first aid, mental capacity, moving and handling and dignity. One staff member said, '[Name of registered manager] put me forward for an NVQ3.'
Per 2020 comprehensive inspection: Staff felt supported by the registered manager. Staff comments included, '[Name of registered manager] is on the ball with everything and is very supportive' and 'Support wise [name of registered manager] is the best line manager I've had. You definitely feel supported here.'
Per 2020 comprehensive inspection: People were supported to participate in a variety of activities... including: a specialist school, day centres, swimming, online yoga, trampolining, pantomimes, community fundraising events, parties and a recent five-day residential holiday.
Enough staff to avoid rushing, but COVID staff shortages meant they needed special fixes to keep going.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Varied outings and events like swimming and parties, but no activities coordinator or special therapy programmes to make the job more interesting.
People were supported and encouraged to participate in a variety of activities in the home and community tailored to their interests and goals. These included education and social activities for example: a specialist school, day centres, swimming, online yoga, trampolining, pantomimes, community fundraising events, parties and a recent five-day residential holiday.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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