Working at Woodroffe Benton House
Ifield Park, Rusper Road, Crawley, RH11 0JE
Operated by QH IP Ltd
35 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive managers and a positive culture where staff feel valued, but higher staff turnover and limited activities variety hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff told us they now felt valued, and their well-being was considered. Staff told us they enjoyed working at the home and they felt supported by peers and managers.
Staffing Levels
5/10
!
There were enough staff to respond to people’s individual needs.
Training & Dev
6/10
✓
A visiting health care professional told us, “They have had a lot of training, such as, moving and handling, this is conducted nearly once a month.”
Management
7/10
✓
Staff told us managers were approachable and supportive.
Programmes
5/10
!
People were engaged with the programme of activities and could use the onsite café to meet their friends and families.
Points to consider
Staff numbers are enough but higher turnover means more new staff still settling in.
There had been a higher turnover of staff and some staff were new to the service.
Activities programme and onsite cafe are there but no details on regular variety or special creative projects.
People were engaged with the programme of activities and could use the onsite café to meet their friends and families.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews