Working at Woodley House Limited
Woodley House, Woodley Street, Nottingham, NG11 6EP
Operated by Woodley House Limited
18 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Approachable management and strong safety practices, but agency staff cover long-term absences and activities lack coordination."
Safety & Risk
7/10
✓
Per 2020 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people using the service and staff, and making sure infection outbreaks can be effectively prevented or managed. Per 2019: Incidents were reported and reviewed to identify learning.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff told us the management team were approachable and they had confidence that any issues they identified would be addressed. Staff told us that they and people using the service were treated fairly and equally.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were no current vacancies at the service; however, some staff were on long term leave/absence and agency staff who knew the service, were used to maintain staffing at the planned levels. We observed some missed opportunities for engaging with people when staff were busy with routine tasks.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: People were supported by staff who had ongoing training in areas the provider identified as relevant to their role and the needs of people using the service. Staff given opportunities to review their individual work and development needs through supervision and appraisal.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us the management team were approachable and they had confidence that any issues they identified would be addressed. The registered manager acted immediately to address issues we raised during the inspection.
Programmes
5/10
!
Per 2019 comprehensive inspection: People were supported to access the local community and engage in a range of activities based on their interests. Two people volunteered in local shops and people regularly visited the local shops and events at the village hall.
Points to consider
Agency workers cover long-term staff absences, and staff sometimes get busy with tasks like making lunch, missing time to chat with people.
Per 2019 comprehensive inspection: some staff were on long term leave/absence and agency staff who knew the service, were used to maintain staffing at the planned levels. During the inspection, we observed some missed opportunities for engaging with people when staff were busy with routine tasks such as preparing lunch
No activities coordinator or special in-house programmes, just staff-planned community outings and volunteering.
Per 2019 comprehensive inspection: staff were encouraged to plan holidays and activities for people in a timely way. People were supported to access the local community... Two people volunteered in local shops and people regularly visited the local shops and events at the village hall.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews