Last updated: 9 February 2026
"Staff praised training and felt supported by management, with motivated teams and innovative activities, but team stability and specialist skills lack detail."
People were kept safe as staff had been trained and had the knowledge and confidence to identify safeguarding concerns. There were appropriate arrangements in place for the recording and administering of prescribed medicines.
Staff had developed positive and caring relationships with people and their families. Staff were highly motivated and demonstrated a commitment to providing the best quality care.
There were sufficient staff to meet people's care needs. We observed that staff were not rushed and responded promptly and compassionately to people's requests for support.
People were supported by staff who had completed a wide range of training to develop the skills and knowledge they needed. Staff praised the training provided. Staff were offered the opportunity to complete national vocational qualifications.
Staff were positive about the support they received from the registered manager and management within the service. People, their relatives and health professionals thought the service was well led.
Pre-school children visited the home from 'Imagine this workshop' weekly... The service had previously obtained some baby chickens... gardening, painting sessions, animals including llamas and owls, community outings like cat café.
Staff numbers are good enough so care staff are not rushed, but no details on team stability or agency use.
There were sufficient staff to meet people's care needs. We observed that staff were not rushed and responded promptly...
Only standard training plus NVQs and supervision, no specialist certifications or career paths named.
Staff were offered the opportunity to complete national vocational qualifications in health and social care. Staff told us they received effective supervision.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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