Working at Woodlands View Care Home
Magpie Crescent, Stevenage, SG2 9RZ
Operated by HC-One No.1 Limited
120 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable management and enjoy a strong team culture with good safety, but basic activities and occasional agency staffing hold it back."
Safety & Risk
7/10
✓
Individual risks were assessed, and staff were aware of these. Reviews of events and accidents were carried out. Medicines were managed well, and staff knew how to report any concerns.
Staff Culture
7/10
✓
One staff member said, 'The staff have all pulled together and I couldn't ask for a better team. We all communicate well and work well together to share any problems or issues.'
Staffing Levels
6/10
✓
People and their relatives told there were enough staff available to meet their needs. Staff told us that at times they needed more staff. When needed the home was supported by agency staff.
Training & Dev
6/10
✓
Staff received the appropriate training for their role and people felt they had the right knowledge and skills. Per 2019 comprehensive inspection: Staff had received training in subjects relevant to their role.
Management
7/10
✓
Staff felt supported by the management team. Staff told us that they found the management team approachable and knowledgeable.
Programmes
5/10
!
Following the visit we received photos and records which showed people were spending time with others in bedrooms in smaller groups and enjoying crafts, musical activities, reading and pamper session. On the unit with no refurbishment in progress, group activities were ongoing.
Points to consider
Staffing is adequate to meet basic needs but staff say they feel rushed at times and agency workers cover some shifts.
Staff told us that at times they needed more staff. They told us it did not impact on care but would enable them to spend more time with people. When needed the home was supported by agency staff.
Only basic activities like crafts, music, pamper sessions and group events, with no dedicated coordinator or specialist programmes.
people were spending time which others in bedrooms in smaller groups and enjoying crafts, musical activities, reading and pamper session. On the unit with no refurbishment in progress, group activities were ongoing.
Only standard training for roles mentioned, no specialist courses, funded qualifications or career development.
Staff received the appropriate training for their role and people felt they had the right knowledge and skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews