Last updated: 10 February 2026
"Supportive management boosts morale and staff enjoy an open culture, but basic activities with mixed feedback and overdue training hold it back."
There were effective and established systems in place to safeguard people from abuse... Medicines management and administration processes were reviewed during the inspection and found to be safe.
Staff spoke with enthusiasm about their roles and were clear about their responsibilities. There was an open and transparent culture.
We found that staffing levels were adequate to meet people's needs... However, when we looked for corresponding profiles we found that there was none on file for eight of the ten named staff.
We looked at the training matrix provided and saw that training was provided in areas such as moving and handling... however we saw that several sessions were overdue.
Staff told us they were supported by the management team and that morale had improved since the current registered manager had arrived. Management team were supportive, approachable and fair to all staff.
Activities were provided by activity co-ordinators and care staff. Feedback around activities available was mixed and staff felt they would like to see more outings and trips.
Activities are basic with mixed feedback from residents and staff wanting more outings, so the job lacks variety.
Feedback around activities available was mixed and staff felt they would like to see more outings and trips.
Staffing is adequate but agency workers often miss proper checks and induction.
when agency staff were used the provider did not always obtain a profile or carry out an induction with the member of staff
Some staff training sessions are overdue for renewal.
from the training matrix provided we found that some sessions were overdue for renewal.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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