Working at Woodlands
The Promenade, Southport, PR9 0DT
Operated by Arcare Woodlands Limited
22 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff praise the supportive manager and benefit from strong training, but staff retention lacks detail and residents want more one-to-one activities."
Safety & Risk
8/10
✓
Safeguarding events analysed proactively; medication records complete with competency assessments; regular safety audits in place.
Staff Culture
7/10
✓
Staff found meetings beneficial for suggestions; positive interactions observed with 'plenty of chatter and banter'; staff praised manager's support.
Staffing Levels
6/10
✓
On inspection day: registered manager, team leader, senior carer, carer, chef for 16 people; 'People told us there was sufficient numbers of staff.'
Training & Dev
8/10
✓
Most staff completed funded NVQs; specialised training like mental health first aid; 'Staff appraisals and supervisions were held regularly.'
Management
8/10
✓
People's feedback: 'The manager is always there and helps us all,' 'manager is great'; staff: 'The manager is fantastic, they are very supportive both professionally and personally.'
Programmes
6/10
✓
Community activities: shopping trips, bowling, gym, cinema, farm animals, dramatics; external courses like anxiety management.
Points to consider
Staffing is adequate with enough people on shift that day, but no details on low staff turnover or rarely using agency workers.
People told us there was sufficient numbers of staff to provide support.
Some community outings and activities to build skills, but no dedicated coordinator and residents wanted more one-to-one time out.
'I think I don't get enough one to one time as I haven't always got the opportunity to go out' and 'I'd like to get out more.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews