Working at Woodlands Ridge Nursing Home

The role is mostly routine personal care with only basic activities like singing since the activities lead is new and plans are just starting.

Activities took place during the two days on site; we saw some activities were tailored to people’s individual preferences, but not all. The staff member responsible for activities was new in post and told us of plans they had for future meaningful engagement.

Supervisions only happen if there's something specific to discuss, not regular chats about wellbeing or development.

staff told us and records we looked at showed that supervisions took place when the staff member or the supervisor had something to discuss, rather than as an opportunity of one-to-one time with a senior member of staff to discuss general well-being. The registered manager told us they were reviewing how staff supervisions were carried out.

Some as-needed medication plans aren't personalised and don't list steps to try before giving meds, plus some records contradict each other.

some people’s PRN protocols were not person-centred... we noted some inconsistencies in peoples care records where information was conflicting.