Working at Woodlands Residential Care
Wood Lane, Liverpool, L27 4YA
Operated by Woodlands Rest Home Limited
34 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported by an approachable manager, but no activities programme or coordinator and only basic training hold it back."
Safety & Risk
6/10
✓
2022: Assured on infection prevention, PPE use, testing and vaccination. Per 2019: 'Effective safeguarding procedures were in place'; medicines followed safely most of the time with recording recommendation.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: 'Staff told us that the manager was always available to offer advice and support.'
Staffing Levels
5/10
!
2022: 'Staff were incentivised to cover, and the use of agency staff was kept to a minimum.' Per 2019: 'Sufficient numbers of suitably trained and experienced staff were on duty.'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: 'Staff told us that training was available to ensure that they had up to date knowledge for their role.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'Staff told us the registered manager was approachable and supporting and had a presence around the service.'
Programmes
3/10
✕
2022: 'We observed staff undertaking activities with people and getting ready for a party.' Per 2019: 'Staff engaged people in meaningful activities.'
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care with occasional basic events like parties.
We observed staff undertaking activities with people and getting ready for a party.
Staffing is adequate but nothing special, with some agency workers and incentives to cover shifts during COVID.
Staff were incentivised to cover, and the use of agency staff was kept to a minimum.
Only standard training to keep basic skills up to date, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us that training was available to ensure that they had up to date knowledge for their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews