Working at Woodlands Quaker Care Home
434 Penn Road, Wolverhampton, WV4 4DH
Operated by The Society of Friends
45 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager in an open culture with strong safety, although occasional agency use and standard training hold it back."
Safety & Risk
8/10
✓
Registered manager and staff worked closely with public health to effectively manage two recent outbreaks; assured on all IPC measures.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported, open culture, able to approach registered manager anytime; 2021: staff felt supported with counselling access.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: People told us there were sufficient numbers of staff to meet their needs; staff confirmed enough staff on duty.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received induction, Care Certificate, shadowing experienced staff, and regular one-to-one meetings.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt there was an open culture within the staff team and the registered manager supported them well; approachable manager.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Social inclusion coordinator provided varied activities like book club, poetry reading, exercise classes, garden walks.
Points to consider
Staff numbers are enough but they use agency as a last resort when own staff are sick.
Per 2018: we will ask staff if they would like additional hours as a last resort we would use agency but we like to use our own staff if possible.
Only standard training like Care Certificate and shadowing, no specialist courses or funded qualifications.
Per 2018: New staff were required to complete the Care Certificate as part of their induction process. Staff told us they received regular one to one meetings.
Activities coordinator runs regular events like book clubs and exercise but no specialist or innovative programmes.
Per 2018: The provider employed a social inclusion coordinator who was responsible for developing a range of activities... book club and poetry reading, exercise class.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews