Working at Woodlands Nursing Home
23 Silverdale Road, Burgess Hill, RH15 0ED
Operated by Kenley Care Ltd
33 bedsNursing homes
Workplace Score
8.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.2/10
Key Finding
"Outstanding leadership, family culture and innovative activities, although some bank staff cover shifts alongside the permanent team."
Safety & Risk
8/10
✓
2021 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... infection prevention and control policy was up to date'; Per 2017: 'Medicines were managed and administered safely... staff understood safeguarding'
Staff Culture
9/10
✓
Per 2017 comprehensive inspection: 'The ethos of the home was that of an extended family... Staff spoke positively and passionately... "We are a family, that's why I love working here"'
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: 'Staff rotas showed staffing levels were consistent over time and that consistency was being maintained by permanent and bank staff... many had worked at the home for many years'
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: 'There was a strong emphasis on training and continued development for staff... wide range of learning opportunities were available... training specific to the needs of people they supported... regular supervision and an annual appraisal'
Management
9/10
✓
Per 2017 comprehensive inspection: 'The provider and registered manager showed an outstanding drive and passion to ensure the service was under a continuous improvement plan and working to be an outstanding service'
Programmes
9/10
✓
Per 2017 comprehensive inspection: 'Pilot site for... Music & Memory... resident PAT dog... activity coordinators... local college... knitting club for neo-natal unit... entertainers... one-to-one sensory activities'
Points to consider
Some bank staff cover shifts alongside permanent team, so not fully stable with zero agency-like use.
Per 2017 comprehensive inspection: 'consistency was being maintained by permanent and bank staff'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2017
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews