Last updated: 9 February 2026
"Supportive management and safe medicines handling stand out, but staff feel too rushed to chat with residents and activities see low participation."
Medicines were stored, administered and disposed of safely by staff who were trained to do this.
Staff told us there was a positive, open culture and this was created and maintained by the registered manager.
There were enough staff to support people safely and meet their physical needs.
Staff told us they felt they received all the training they required to do their jobs well.
People, relatives and staff spoke highly of a supportive, fair and approachable management team.
A variety of activities were provided, including quizzes, entertainers and food tasting sessions.
Staff feel rushed and too busy to spend time chatting with residents.
Staff we spoke with told us they are too busy to chat to people, comments we received included, "We don't have enough time to spend with people."
Few residents join activities so the role lacks variety beyond basic tasks.
Of the 32 people living at the home, only five joined in the morning activity.
Only standard training with no specialist courses or funded qualifications mentioned.
Staff were provided with mandatory training and extra training dependent on their roles.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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