Working at Woodlands Neurological Rehabilitation
120 Thief Lane, York, YO10 3HU
Operated by Hamsard 3232 Limited
27 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Strong management with daily huddles and robust safety, plus passionate staff, but reliance on bank and agency staff plus some overdue training hold it back."
Safety & Risk
7/10
✓
The provider had robust systems and processes in place to ensure any incidents... were reported. Incidents were reviewed and investigated with actions taken to prevent further occurrences.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff were passionate about supporting people... 'It is lovely to see rehabilitation taking place it is very satisfying' and 'People are really well cared for.' The majority of staff... were positive about these changes.
Staffing Levels
5/10
!
To maintain consistent numbers of staff the provider employed and utilised reserve bank staff and worked with regular agencies... 'We can struggle with [staff] sickness but we use bank staff and agency.'
Training & Dev
5/10
!
Training was managed and planned electronically... some staff training had expired. However, there was no impact on people and evidence of planned actions were in place to bring this back up to date.
Management
7/10
✓
The registered manager had implemented daily 'huddle meetings' which provided staff with opportunity to share associated information and raise concerns... Staff told us feedback was used to implement changes to improve the service provided.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Therapeutic Activities Facilitator... One to one and group activities were provided which included outings and shopping trips... a shop called 'Woodies Corner' was operated by people.
Points to consider
Staffing is adequate to meet needs safely but relies on bank and agency staff for cover when there is sickness or turnover.
To maintain consistent numbers of staff the provider employed and utilised reserve bank staff and worked with regular agencies... 'We can struggle with [staff] sickness but we use bank staff and agency.'
Training is standard with good induction but some required courses are overdue, even though catch-up plans are in place.
some staff training had expired... the provider had an action plan with dates planned to bring skills back up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews