Last updated: 10 February 2026
"Staff retention and low agency use ensure consistent care, medicines are managed safely, although activities lack specialist or innovative elements."
Medicines continued to be managed safely. There had been no significant errors involving medicines in the last 12 months. Monthly audits of incidents were completed... where audits had identified people were more at risk of falls after teatime... an extra staff member was allocated each day.
Staff felt they were supported by the whole management team and their colleagues. Teamwork was promoted and encouraged and comments from staff supported that they were working cohesively.
Staff retention was good and there was little use of agency staff so there was consistency of care delivery.
Training and development opportunities were tailored to individual staff requirements. Staff felt encouraged and supported to increase their skills and gain professional qualifications.
The registered manager was open, honest and transparent when lessons could be learned... open-door policy and ensured there was transparency and openness where residents, staff and families could discuss any concerns at any time.
We spoke with two activities coordinators working in the home and how they facilitated a programme of organised daily activities over the week and at weekends. A men's club had been introduced and well received by those living at the home.
You help with a regular activities programme run by two coordinators including a men's club, but nothing specialist or innovative to make shifts more varied and fulfilling.
We spoke with two activities coordinators working in the home and how they facilitated a programme of organised daily activities over the week and at weekends. A men's club had been introduced and well received by those living at the home.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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