Last updated: 10 February 2026
"Supportive managers and positive staff culture with strong safety practices, although one resident raised occasional concerns about staffing numbers."
2021 IPC inspection assured on all infection prevention aspects including PPE, testing, cleaning; per 2019: clear risk assessments, monthly incident analysis, safe recruitment and medicines management.
Per 2019 comprehensive inspection: staff complimentary of management, felt supported to speak freely and raise concerns, shared enthusiasm for Gold Standards Framework.
Per 2019 comprehensive inspection: rotas showed adequate numbers of staff, observations evidenced staff on hand, though one person felt not always enough.
Per 2019 comprehensive inspection: staff training up to date, regular supervision and appraisal, new starters on three-day induction aligned to Care Certificate.
Per 2019 comprehensive inspection: registered manager in post long-term, people and relatives said managers approachable, staff complimentary and felt supported to speak freely.
Per 2019 comprehensive inspection: activities coordinator arranged trips out and in-house activities for special occasions like Chinese New Year, twiddle muffs and rummage boxes available.
Staff numbers are okay from rotas and what inspectors saw, but one resident said there are not always enough on shift.
One person told us they did not always feel there was enough staff on shift, which we discussed at the time with the registered manager. Rotas showed adequate numbers of staff, and our observations throughout the day evidenced that there were staff on hand to help people. (Per 2019)
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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