Last updated: 10 February 2026
"Strong management and a fantastic culture with happy staff, but gaps in staff retention and specialist activity programmes."
Medication safely managed with audits; risk assessments tailored and reviewed; staff familiar with safeguarding procedures.
Staff: 'It's absolutely fantastic here, best place I've ever worked', 'I love working here... always plenty of staff and well managed', 'I'm lucky to work in such a nice environment'.
Staffing levels were safely managed... routinely analysed in relation to dependency needs... positive comments about staffing levels.
Staff received regular supervision... training in medication, dementia awareness, moving and handling; NVQ programme for unqualified staff.
Staff feedback: '[Manager] is brilliant, very approachable, the support is always there', '[Manager] is fair, approachable'; registered manager open and receptive.
Dedicated activities co-ordinator... activities included singing, dancing, outings to restaurants, links with church and nursery; positive feedback on variety.
Staff numbers are safe and match what residents need, but no details on low staff turnover or agency use to make workloads easy.
Staffing levels were safely managed and people received safe and responsive care by staff who were familiar with their care needs.
There is an activities coordinator with outings and events, but no specialist programmes to make the job more varied and creative.
Dedicated activities co-ordinator... in-house activities included singing and dancing events, annual anniversaries, birthday celebrations, religious services, cocktail afternoons.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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