Last updated: 10 February 2026
"Great leadership and happy teamwork, but inconsistent activities and busy staff limit engagement."
Staff were aware of how to safeguard people from potential abuse. Systems were in place to ensure risks were suitably assessed and mitigated for. Medicines were given by staff and recorded appropriately
Staff commented that there was a strong sense of teamwork and all reported being happy in their work. They told us the registered manager was accessible, gave good feedback and was open to ideas
There were enough staff to ensure people's care needs were met quickly throughout the day. The registered manager regularly reviewed staffing levels
Staff received the necessary support and training for their role. Training records showed staff training was mainly up to date, with training booked where updates were required
The feedback from both staff and people using the service regarding the registered manager was unanimously positive. The registered manager was seen to be accessible, hard-working and passionate
There was a weekly activities programme advertised including exercise sessions, films, music, crafts and cooking. However, feedback from both people, relatives and staff was mixed... regular meaningful activities were not consistently available
Only basic activities with a part-time coordinator, and they don't always happen due to staff being busy, so days can feel routine.
there was not a consistent provision of meaningful group activities to promote health and well-being. The registered manager acknowledged there was only a part time activities coordinator
Staffing is enough for care but staff are often busy with tasks and don't always have time to chat or join activities.
We found staff were usually busy completing care tasks and did not always have time to talk or be alongside people during activities
Only standard training to keep up to date, no specialist courses or funded qualifications mentioned.
Training records showed staff training was mainly up to date, with training booked where updates were required. Staff had their competency regular reviewed
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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