Last updated: 10 February 2026
"Stable staffing with low turnover and supportive management, although some staff lack up-to-date training on falls and pressure sore prevention."
People were kept safe and protected against the risk of avoidable harm and abuse. Medicines systems were well-organised and people received their prescribed medicines as and when they should.
The provider promoted an open and inclusive culture... Staff told us they received all the support they needed from the services management.
The service currently had very few staff vacancies and continued to experience relatively low rates of staff turnover. This meant they were not over reliant on temporary agency staff.
managers were aware that not all staff had received up to date training... approximately a fifth of staff had not received up to date falls and pressure sore prevention and management training
The manager is visible and very approachable; staff told us they received all the support they needed from the services management.
Per 2019 comprehensive inspection: new providers had recruited a full-time activities coordinator... activities including chair based slow yoga, bingo, painting, singing, minibus outings to local attractions.
Some staff lack up-to-date training on falls prevention and pressure sores, so the team is not fully skilled yet.
approximately a fifth of staff had not received up to date falls and pressure sore prevention and management training
Activities programme has variety with a coordinator but sticks to standard events like bingo and outings, no specialist innovations.
Per 2019 comprehensive inspection: full-time activities coordinator... bingo, painting, singing and watching classic movies... minibus outings
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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