Working at Woodlands Home for Older People
Warwick Avenue, Accrington, BB5 5RW
Operated by Lancashire County Council
50 bedsResidential homesHomecare agencies
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel valued and supported by an approachable manager, but safety gaps in infection control and risk assessments hold it back."
Safety & Risk
4/10
!
The service was not always safe. Staff were not always wearing facemasks appropriately and suitable arrangements had not been made to separate people from a person who was self-isolating following a positive test for coronavirus.
Staff Culture
6/10
✓
Staff told us they enjoyed working at the home. Staff told us they felt valued and supported. Staff told us they were comfortable in raising any issues or concerns within the meetings.
Staffing Levels
6/10
✓
There were sufficient numbers of staff deployed to meet people's needs and ensure their safety. The registered manager monitored the staffing levels and ensured a safe number of staff was maintained.
Training & Dev
6/10
✓
The provider had appropriate arrangements to ensure staff received training relevant to their role. New staff completed an induction training programme. Staff were provided with one to one supervision and an annual appraisal.
Management
8/10
✓
Staff told us they felt valued and supported. The registered manager was approachable, open and visible within the service. One person told us, '[Registered manager] is exceptional. She cares so much about us all.'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were provided with a range of activities and details of forthcoming events were displayed on boards around the home. People had mixed views about the activities... trips out and the entertainers who visited the home.
Points to consider
Some safety gaps like risk assessments not updated after falls and infection control issues with mask wearing and isolating sick people.
we found one person's risk assessment had not been updated following a fall... staff were not always wearing facemasks appropriately and suitable arrangements had not been made to separate people from a person who was self-isolating
Only basic activities like trips and entertainers with mixed views from residents, no dedicated coordinator or varied programme mentioned recently.
Per 2019 comprehensive inspection: People had mixed views about the activities, with two people commenting on the age appropriateness of some activities
Recruitment checks had gaps with missing full work histories for some staff.
We found staff had not always provided a full working history. The registered manager agreed to address this issue and following the inspection sent us a copy of a new recruitment checklist.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews