Working at Woodlands Farmhouse
Wrantage, Taunton, TA3 6DF
Operated by Ruby Care Limited
13 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.4/10
Key Finding
"Stable, caring staff team, but frequent manager changes disrupting the service and no activities programme hold it back."
Safety & Risk
4/10
!
People needed to be better protected from the risk of infection. General cleaning of the home needed to be improved and new carpets were needed.
Staff Culture
6/10
✓
There was a stable, caring staff team. One staff member said, 'it is a really supportive home to work in. Staff here have been brilliant, very supportive of each other.'
Staffing Levels
5/10
!
There were enough staff to keep people safe but staffing levels and times, particularly in respect of the night shift needed review to ensure people had the care they needed and had genuine choice in their care.
Training & Dev
4/10
!
Records we looked at showed staff were not being supervised regularly. For example, one staff member last had a supervision meeting in 2021; nothing had been recorded since then.
Management
3/10
✕
There had been 4 new home managers in the last 14 months, none of whom had remained in post long. This had caused lots of disruption to the service.
Programmes
2/10
✕
No activities, engagement programmes, or creative approaches mentioned; report focuses solely on routine personal care, meals, and daily choices.
Points to consider
Lots of manager changes over the last 14 months have caused disruption and poor oversight.
There had been 4 new home managers in the last 14 months, none of whom had remained in post long. This had caused lots of disruption to the service.
Staff are not getting regular supervisions, with some not having one since 2021.
Records we looked at showed staff were not being supervised regularly. For example, one staff member last had a supervision meeting in 2021.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement programmes, or creative approaches mentioned; report focuses solely on routine personal care, meals, and daily choices.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews