Working at Woodlands Care Home

Big safety problems with medication storage and recording, plus risks like missing window restrictors, call bells, and fire door gaps that weren't fixed.

The provider failed to ensure that medicines were consistently managed and stored safely. Some medicines lacked sufficient guidance about administration to inform staff. On day 1 of our visit on 6 October 2025, we observed that the provider had failed to ensure window restrictors were in place on some of the windows... during day 3... had still not been placed.

Weak management oversight and audits that miss major care and safety issues, so problems build up over time.

The provider’s governance processes were not robust, with audits and monitoring not identifying any of the issues we noted during the assessment. There was a lack of effective oversight and monitoring of the service.

Staffing is adequate but staff sometimes feel stretched and management has to step in to cover.

A staff member told us, "Goes with the business of the day, more often or not can feel that may need more [staff] however management will step in and work on the floor".