Last updated: 10 February 2026
"Strong safety practices and flexible staffing with good training, but no fully registered manager yet and only basic activities."
Staff good understanding of safeguarding, medicines by two staff with up to three checks per shift and no errors, DBS recruitment checks.
Staff said manager supportive, 'listen to what we say', meetings useful, views listened to.
Staffing arranged flexibly to meet needs, additional hours covered internally, enough staff for outings and hobbies.
Induction and care certificate for new staff, specialist training for complex needs like positive behaviour support, regular supervision and competency checks.
Manager completing registration process; staff described as 'very supportive', listens and provides leadership and guidance.
Outings to cinema and shopping, jigsaws, music, cooking and baking, activity champion role.
No registered manager fully in post yet, as the current one is still completing the process.
There was a manager for the service who was completing the process to become a registered manager in the service.
Basic activities like shopping trips, cinema outings, jigsaws and cooking, but no specialist programmes or dedicated coordinator.
I like going to the cinema and out shopping... one person was completing a jigsaw... listening to Christmas music... I make my drinks myself and help the staff with the cooking.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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