Working at Woodland Vale
New Street, Torrington, EX38 8DL
Operated by Devon County Council
20 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Excellent training and a supportive family-like culture, although staff worry recent staffing improvements might be reversed."
Safety & Risk
8/10
✓
2020: Assured on all infection prevention including diligent staff, PPE access, cleaning regimes, updated training; 2019: Knowledgeable safeguarding, risk assessments, medicine audits, low accidents (one serious in 12 months).
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said 'I love it here it is fantastic', 'more like a family, best home I've worked in', felt fully supported; positive atmosphere described by staff and agency worker.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing improved with fifth staff member on day duty under regular review based on dependency; good ratios per professionals but staff concerned changes might reverse.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: Staff said training 'Excellent. Spot on.', in-depth induction with shadowing, dementia specialist training, regular supervision and appraisals, joint apprenticeship scheme, career progression encouraged.
Management
7/10
✓
Per 2019 comprehensive inspection: Registered manager in post completing level 5 dementia qualification; all staff felt the service was well-led; health professionals praised management.
Programmes
7/10
✓
Per 2019 comprehensive inspection: Varied activities including staff-organised cinema trips, wedding week with cake making and fashion display, pet therapy (chicken, rabbit, guinea pig), annual chicks hatching, community singer, hand massages, fireworks guy.
Points to consider
Staff numbers are now sufficient after recent improvements, but workers worry they might cut back to lower levels again.
Staff expressed concern that the staffing changes might be reversed but said the improved staffing numbers had made sufficient difference for them to provide the level of care they felt was required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews