Last updated: 10 February 2026
"Staff feel supported by an accessible manager and care is safe, although occasional waits at busy times and basic activities limit variety."
The provider had assessed the risks associated with people's care and support. Staff members were knowledgeable about these risks and knew what to do to minimise the potential for harm. People received safe support with their medicines from staff members who had been trained and assessed as competent.
Staff members told us they found the registered manager supportive and their opinions were welcomed and valued. One staff member said, 'They are very supportive, and I can go to them about anything at any time.'
People were supported by enough staff who were available to assist them in a timely way. One person told us they sometimes wait at the busier times of day, but it wasn't a problem.
Staff members were trained and assessed as competent before supporting people with their medicines. Staff had been trained to recognise potential signs of abuse and understood what to do if they suspected harm or abuse.
People and relatives had positive relationships with the registered manager who they found to be accessible and engaging. Everyone we spoke with was complementary about them and felt supported by them. Staff members told us they found the registered manager supportive and their opinions were welcomed and valued.
Per 2018 comprehensive inspection: People told us they enjoyed the events and activities that were arranged at the home such as Halloween preparations, firework party, barbeque, Christmas decorations and Remembrance Sunday.
Staff numbers are enough overall but busy times mean residents sometimes have to wait for help.
One person told us they sometimes wait at the busier times of day, but it wasn't a problem and they have never needed to raise it as an issue.
Just basic events like seasonal parties and decorations, so the job is mostly routine care with little variety.
Per 2018 comprehensive inspection: People told us they enjoyed the events and activities that were arranged at the home such as Halloween preparations, firework party, barbeque, Christmas decorations and Remembrance Sunday.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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