Working at Woodland House
22 Woodland Road, Birmingham, B31 2HS
Operated by Mr Brendan Freeman
6 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Stable staffing and staff retention with a friendly culture, but poor management oversight and lack of training on learning disabilities and autism."
Safety & Risk
4/10
!
Risks to people were not consistently being identified, resulting in risk assessments not being effective... Records did not evidence any lesson learnt from any incidents or accidents.
Staff Culture
6/10
✓
The culture was open, and everyone's input was listened to and valued... We found the atmosphere was friendly and relaxed.
Staffing Levels
8/10
✓
People and staff told us that they felt there were enough staff... The home does not use agency staff... The staff team is an established team with very few changes.
Training & Dev
3/10
✕
The training records showed staff had not received training in some key areas of peoples need. None of the staff had received training on how to meet the needs of people with a learning disability and/or autism, or specific mental health conditions.
Management
3/10
✕
The registered manager has not kept themselves up to date with current regulatory requirements, good practice and guidance. The registered manager told us he has no current plans in place of how they are going to improve the service.
Programmes
6/10
✓
Most people were supported by the staff to go into the local community most days and accessed local cafes... taken people to the local working men's club... One person had a job and worked two days a week.
Points to consider
The manager has big gaps in oversight and no plans to make things better.
The registered manager has not kept themselves up to date with current regulatory requirements... no current plans in place of how they are going to improve the service.
Staff lack training on learning disabilities and autism, which is core to this home.
None of the staff had received training on how to meet the needs of people with a learning disability and/or autism, or specific mental health conditions that people experienced.
Risk assessments miss things and there's no review of accidents to learn from.
Risks to people were not consistently being identified... Records did not evidence any lesson learnt from any incidents or accidents.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews