Working at Woodland Hall
Clamp Hill, Stanmore, HA7 3BG
Operated by Care UK Community Partnerships Ltd
72 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued and supported with good retention and responsive management, but a basic activities programme and medicines gaps need improvement."
Safety & Risk
5/10
!
Medicines management systems were in place but needed improvements: PRN protocols not always person-centred; gaps in recording consultations for covert medication.
Staff Culture
8/10
✓
Staff told us “All of the staff are fantastic. It is a good team... Staff are happy here. The morale is good. It is busy here, but we have a good team.” Felt supported and valued.
Staffing Levels
7/10
✓
The home had a stable workforce and good staff retention. Staff told us there were enough staff to safely meet people’s needs. People said they did not wait long for help.
Training & Dev
7/10
✓
Some staff were designated ‘champions’ where they undertook extra training... for dementia, infection control, moving and handling and skin integrity. Regular supervision and appraisals.
Management
7/10
✓
Staff spoke positively about the manager: “The manager is responsive. [They] always listen. We have a great working relationship.” Open-door policy in place.
Programmes
3/10
✕
People were supported to take part in a range of activities. Notice boards showed available activities.
Points to consider
No dedicated activities coordinator or detailed programme, so days are mostly routine personal care with only a basic range of activities.
People were supported to take part in a range of activities.
Some gaps in medication instructions and recording next of kin talks for hidden meds.
PRN protocols and information in the care plans for these medicines was not always person-centred... staff did not always record the consultation with the next of kin.
Staffing is enough with good retention but nothing extra like no agency mentioned or unhurried personalised care described.
There were enough staff... sufficient staffing numbers... The home had a stable workforce and good staff retention.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews