Last updated: 10 February 2026
"Supportive managers foster a positive culture and good training, but basic activities and uncertain staff retention are drawbacks."
People were cared for safely [...] Staff had received training [...] Medicines were dispensed [...] safely. The registered manager had responded to medicine errors [...] with a new training package.
Staff were positive about working at the service. One member of staff said, 'I love working here, the staff give good care and the managers are very supportive.'
There were enough staff on duty to support people safely. Staff said, 'The staffing ratio is good here.'
Staff were supported to develop their skills with additional training. One member of staff said, 'We are supported to complete leadership training.'
The registered manager had good oversight of the service, they had encouraged a culture of learning and development. Staff said, 'the managers are very supportive.'
One person said, 'There is always activities going on, you can choose if you want to join in or not.'
Only basic activities mentioned with no details on a coordinator or variety, so the role may feel mostly routine personal care.
One person said, 'There is always activities going on, you can choose if you want to join in or not.'
Staffing levels are adequate and ratios good according to staff, but no info on retention, agency use or long team stability.
There were enough staff on duty to support people safely. [...] 'The staffing ratio is good here.'
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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