Working at Woodland Court Residential Home
134 Portchester Road, Fareham, PO16 8QP
Operated by West Bank Residential Home Limited
30 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel supported by approachable management and part of a welcoming team, but staffing pressure and basic activities hold it back."
Safety & Risk
7/10
✓
People felt safe. Systems were in place to protect people from abuse. Staff we spoke to were aware of how to identify, prevent and report abuse. Medicines were stored safely and securely
Staff Culture
8/10
✓
Staff we spoke with were enthusiastic about their jobs... 'I joined the Woodland Court family in July 2020 and from the very first day I felt welcome and part of the work family'
Staffing Levels
6/10
✓
There were enough staff to keep people safe. Staff rotas were planned in advance and reflected the target staffing ratio which we observed during the inspection
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: All staff received a range of face to face training, e-learning and observed supervisions... sought out courses which would increase staff understanding of specific conditions
Management
8/10
✓
Staff felt very supported in their role and that management were very approachable. Staff quotes: 'I feel very supported... managers are always available', 'best management team I have worked under'
Programmes
6/10
✓
Per 2020 comprehensive inspection: The home had activities coordinators who had created a flexible activity programme... prize bingo, quizzes, baking, arts and crafts, exercise, trips out, intergenerational projects
Points to consider
Staffing levels are adequate and safe but some relatives say the team could use extra hands to ease the pressure
'I imagine the girls might say they could do with another pair of hands. I think a few more might ease the pressure on the girls who are there'
Activities include a coordinator and variety like quizzes and trips but no specialist programmes or innovative approaches
Per 2020 comprehensive inspection: prize bingo, quizzes, baking, arts and crafts, exercise programme, live entertainment, trips out, local walks, music, gardening
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews