Working at Woodland Court

Not enough activities or outings, so the job is mostly routine personal care.

some people felt more opportunity to go outside or different activities may be beneficial.

Gaps in care records and medication records put people at risk.

People were placed at risk of unsafe care or inappropriate care and treatment. We identified care was not always planned to reduce risk and records were not always accurately maintained.

Staffing is adequate but night responses can be slow and sickness causes challenges.

We received some mixed feedback in relation to staffing levels which related to the timeliness of support received at night. Staff commented on the challenges that came as a result of unplanned sickness.