Last updated: 9 February 2026
"An open, inclusive culture with motivated staff and personalised activities stand out, although training lacks funded qualifications and career pathways."
Risks to people's safety were comprehensively assessed, monitored and managed, balanced against people's wish to be as independent as possible. The service had a genuinely open and inclusive culture with systems to learn from incidents.
The home had an exceptionally open, inclusive and empowering culture. Staff were highly motivated, compassionate and exceptionally caring. One staff member told us, 'It's the best home I have worked in.'
There were enough staff deployed to keep people safe and meet their needs in a timely manner. Staffing levels were determined by the one to one support people required and staff were matched with people who had similar interests.
Staff completed regular training in a range of subjects. The provider had arranged for additional training on breakaway techniques. Staff received regular support and supervision sessions.
People and staff were consistently complimentary of the registered manager and the way the service was run. The registered manager had a visible presence in the home and was committed to making a difference.
Activities were individualised to suit people's personal preferences. Staff supported one person to develop their own cookbook, set up a business, and find an autism friendly driving instructor, which improved their well-being.
Staff get regular training including specialist like breakaway techniques and supervision, but no funded qualifications or career pathways mentioned.
Staff completed regular training in a range of subjects, to ensure they had the right knowledge to deliver effective care. The provider had arranged for additional training on breakaway techniques to be provided.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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