Last updated: 9 February 2026
"Supportive management and happy staff deliver person-centred care safely, but adequate staffing and basic activities hold it back."
Staff were trained in infection prevention and control and using Personal Protective Equipment (PPE) safely. The registered manager monitored staff wearing PPE... The home was clean and people were protected against the risk of infection (per 2019).
Per 2019 comprehensive inspection: The staff told us they were happy working in the home and were supported to provide person-centred care.
Per 2019 comprehensive inspection: There were enough staff to provide people's support. A visitor told us, 'I always feel there are enough staff on duty'.
Per 2019 comprehensive inspection: The staff were trained and skilled to support people. One staff member told us, 'We do lots of training.' Another staff member said, 'We have good training'.
Per 2019 comprehensive inspection: People knew the registered manager and were confident approaching her. The staff told us the registered manager was 'good at her job' and said they felt well supported.
Per 2019 comprehensive inspection: The home provided a range of activities people enjoyed. During our inspection people enjoyed watching an entertainer and visiting an ice cream van... There is always plenty to do at all times of the day.
Staffing is adequate but nothing special, no details on low agency use or staff retention to keep workloads manageable long-term.
Per 2019 comprehensive inspection: There were enough staff to provide people's support. A visitor told us, 'I always feel there are enough staff on duty'.
Some basic activities like entertainers and ice cream visits, but no activities coordinator or specialist programmes to add variety beyond routine care.
Per 2019 comprehensive inspection: people enjoyed watching an entertainer and visiting an ice cream van that called at the home each week... There is always plenty to do at all times of the day.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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