Last updated: 9 February 2026
"Supportive management fosters a compassionate culture and stable staffing, but training lacks specialist courses and activities need more variety."
Medicines were managed safely, and people received their medicines as prescribed. There had been no medicine administration errors since its introduction. Staff knew how to identify and report any concerns.
Brendoncare Woodhayes had a visible person-centred culture which ensured that staff in all roles were highly motivated and offered care and support that was compassionate and kind. Staff felt very well supported, especially during the pandemic.
There were enough staff to meet people's needs, day and night. We saw people were attended to and supported in a timely manner and staff were not rushed. Many staff had worked at the service for some years.
Supervisions were happening regularly and also when there were any issues or when learning was shared. Staff had further training opportunities to aid their personal development or to provide support to people with specific conditions.
Staff told us they were supported by the management team with empathy and understanding. The registered manager, provider and management team provided supportive leadership and had developed a dedicated staff team who were committed to the vision and values of the service.
Staff, supported by the activity co-ordinator, recognised what was important to people and ensured that people's personal needs, wishes and preferences were delivered. Staff had time to share and support people enjoying activities such as at an afternoon pantomime during the inspection.
Training covers basics like medication and supervisions, but no specialist courses or funded qualifications for career growth.
Staff had been trained in administering medicines and their competency checked. Supervisions were happening regularly.
Activities have a coordinator and things like pantomimes, but no regular variety or special creative programmes to make shifts more interesting.
Staff, supported by the activity co-ordinator... staff had time to share and support people enjoying activities such as at an afternoon pantomime.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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