Working at Woodham Lodge
Burn Lane, Newton Aycliffe, DL5 4PJ
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported with a stable team and approachable management, but unstructured activities and basic training hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Lessons were learnt to continually identify and embed good practice. Medicines were managed safely.
Staff Culture
8/10
✓
Staff said they felt supported and listened to. Staff felt able to speak up, and said management listened and acted on their suggestions. A staff member told us, 'I felt supported during induction and after, regular meeting with the manager and can discuss concerns.'
Staffing Levels
7/10
✓
The staffing within Woodham Lodge was of an appropriate level to meet the support needs safely and consistently. There was a long-standing staff team and all required recruitment checks were in place.
Training & Dev
6/10
✓
Training was completed via e-learning and face to face sessions with regular management oversight to ensure staff had relevant and up to date training and refresher sessions. Staff had regular supervisions where they could discuss any issues.
Management
7/10
✓
The registered manager was approachable and willing to listen and action feedback with a positive outlook. Staff commented that they feel comfortable discussing issues with the registered manager. A staff member told us, '[Registered manager] has given us a voice and values what we say.'
Programmes
4/10
!
We observed people being supported by staff to make cakes for teatime. There was a group activity planned to make 'PRIDE' rainbow flags, one person went out for lunch with staff to a restaurant of their choice.
Points to consider
No activities coordinator or structured programme, so mostly routine personal care with basic crafts, cooking, and occasional outings.
There was a group activity planned to make “PRIDE” rainbow flags, however, some people had plans to go out separately with family or carers and enjoy individual time engaging in an activity of their own.
Only standard training like e-learning, face-to-face sessions, and supervisions, no specialist courses or funded qualifications.
Training was completed via e-learning and face to face sessions with regular management oversight to ensure staff had relevant and up to date training and refresher sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews