Last updated: 10 February 2026
"Staff feel supported by friendly managers in a family-like culture with enough staffing, but training lacks career development and activities are not innovative."
People were safe and staff understood how to protect them from harm. Medicines were managed safely by trained staff. Risks assessed and incidents led to learning.
Staff felt supported... 'It's like working for an extended family.' 'You can talk about anything, they support your role.'
There were sufficient numbers of staff available to effectively support people. Staffing had been increased with an extra staff member from 8am to 4pm, making a real difference.
Staff had received training and inductions to enhance their skills. Competencies had been completed to check understanding, used for supervisions.
The registered managers were a visual part of the home and had developed a relaxed friendly atmosphere. Staff felt supported by the registered managers.
Two activity coordinators provided a wide variety of activities including entertainers, exercise sessions, seasonal events like Burns day, and life books.
Staff get standard training with inductions and checks, but no funded qualifications or special career development paths.
Staff had received training which gave them the skills they needed... planned to develop further training opportunities in dementia.
Activities have coordinators and variety like entertainers and seasonal events, but no specialist programmes or innovative approaches.
There was a wide variety of activities... entertainers who attended... regular exercise session. Seasonal events had been celebrated.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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