Working at Woodhall House
City Gate, Newcastle Upon Tyne, NE1 4PA
Operated by Nestlings Care Ltd
3 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong leadership valuing staff expertise and a proud supportive culture, but limited activities and agency staff use hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
8/10
✓
Staff were proud to work for the organisation and felt that their managers were interested in their career development, and they had access to learning and development to support them effectively in their job.
Staffing Levels
6/10
✓
The Registered Manager was sent the profile and qualifications of any Agency staff prior to booking... Agency staff were then inducted to the home and mentored by an extra staff member for the first two shifts. This was corroborated by an agency staff member on duty at the time of the assessment.
Training & Dev
7/10
✓
We saw the staff training matrix and that staff were up to date with mandatory safeguarding training... Staff had received extra training to deal with behaviour that communicates, restrictive practice and clinical risk.
Management
8/10
✓
Leaders were visible and we saw evidence of strong collaborative working. Leaders told us that the views and expertise of all team members were valued and respected and staff we spoke with at the assessment corroborated this.
Programmes
4/10
!
Per 2022 comprehensive inspection: We were told about a range of activities that had been made available at the home, including arts and crafts as well as events to celebrate days such as Halloween.
Points to consider
No activities coordinator or specialist programmes, just basic arts, crafts and events so days are mostly routine care and support.
Per 2022 comprehensive inspection: We were told about a range of activities that had been made available at the home, including arts and crafts as well as events to celebrate days such as Halloween.
Some agency staff are used and need extra mentoring, so not a fully stable team with no agency.
Agency staff were then inducted to the home and mentored by an extra staff member for the first two shifts. This was corroborated by an agency staff member on duty at the time of the assessment.
Some gaps in medication recording and hand cleaning before giving meds mean safety processes are not fully reliable.
on one specific day medicines had not been counted or recorded in children’s MARS charts... infection prevention and control measures in the medicines administration process were inconsistent during the assessment.
AI Generated
CQC Inspection Overview
CQC Inspection
Not Rated
Safe
?
Not Rated
Effective
?
Not Rated
Caring
?
Not Rated
Responsive
?
Not Rated
Management Quality
Well-led: Not Rated
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews