Last updated: 9 February 2026
"Staff praise the open supportive manager and feel like a close family team, but mixed feedback on staffing levels and recruitment challenges need attention."
An effective system was in place to ensure safeguarding concerns were reported and followed up... Risks related to people's individual health and care needs were identified and assessed
Staff spoke highly of the registered manager and their colleagues. One staff member told us, 'The staff are brilliant, It's like we're a family. We are a great team'
We received mixed feedback from staff and relatives of people using the service regarding staffing levels. The provider acknowledged they had experienced some recruitment challenges earlier in the year, but stated they were adequately staffed
Per 2020 comprehensive inspection: Staff told us they received on-going training and new opportunities to develop in their roles. Records reviewed confirmed this
Feedback about the registered manager was consistently positive... Staff spoke highly of the registered manager... '[Registered manager] is an open person, very helpful and always there when you need her. She comes in at the weekend to help out'
Per 2020 comprehensive inspection: People were supported to take part in activities and maintain hobbies... local nursery and school visited the service regularly... hosted a variety of community groups
Staff numbers are okay but staff and relatives gave mixed feedback on levels and there were some hiring problems earlier this year
We received mixed feedback from staff and relatives of people using the service regarding staffing levels. The provider acknowledged they had experienced some recruitment challenges earlier in the year
Only standard training and some development chances, no specialist courses or funded qualifications mentioned
Per 2020 comprehensive inspection: Staff told us they received on-going training and new opportunities to develop in their roles
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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