Working at Woodford Court
6-8 Snakes Lane West, Woodford Green, IG8 0BS
Operated by Salutem LD BidCo IV Limited
12 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Supportive manager and family-like team culture with good training, but missed medicines and limited activities hold it back."
Safety & Risk
4/10
!
We found one person did not receive their eyes drops on five occasions... There was also confusion on who was responsible to administer the medicine during the nights.
Staff Culture
6/10
✓
Staff told us that they felt that there was an open and transparent culture within the service. 'The manager is good, we all work as a family.'
Staffing Levels
6/10
✓
People were safe as staffing levels were sufficient to meet people's needs... there were enough staff on duty. They did not employ agency staff.
Training & Dev
6/10
✓
Staff commented that the standard of training they had received was good... 'We get training update all the time.' Staff also received regular supervisions and yearly appraisals.
Management
8/10
✓
Staff told us that the registered manager was very supportive... One member of staff told us, 'The manager is good, we all work as a family.'
Programmes
4/10
!
People were able to participate in meaningful activities... as a group or on a one to one basis. One relative felt that people could have more activities.
Points to consider
Staff missed giving one person eye drops five times and got confused about night medicines.
we found one person did not receive their eyes drops on five occasions... There was also confusion on who was responsible to administer the medicine during the nights
Only basic group and one-to-one activities from hobbies, one relative said they could have more.
People were able to participate in meaningful activities designed to meet their individual needs and preferences. Activities were undertaken as a group or on a one to one basis. One relative felt that people could have more activities.
Staffing is adequate and enough to cover needs with no agency use, but nothing extra like stable long-term teams.
staffing levels were sufficient to meet people's needs... there were enough staff on duty. They did not employ agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews