Working at Woodfield House
63 Cool Oak Lane, London, NW9 7NB
Operated by Woodfield House
6 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive staff culture, but limited activities and gaps in specialist training hold it back."
Safety & Risk
7/10
✓
Medicines were safely stored and administered... Accidents and incidents were logged and had been reviewed... This showed the service learnt from accidents and incidents. Risk assessments were in place for the risks identified.
Staff Culture
7/10
✓
Staff told us they felt supported in their roles... 'I like working here, [registered manager] is supportive'. Staff told us they could contribute ideas to how the service was run and there were monthly staff meetings.
Staffing Levels
6/10
✓
People told us there were enough staff to meet their needs. Agency staff were rarely used by the service.
Training & Dev
5/10
!
We also noted from this document that staff had not been trained in managing people with behaviours that can challenge... Two people had epilepsy at the service but the staff team had not completed any training in this area.
Management
7/10
✓
Staff told us they felt supported in their roles and staff spoke well of the registered manager. Feedback included '[registered manager] gives me a platform to learn' and '[registered manager] is supportive'.
Programmes
4/10
!
We saw there were board games in the living room... There was a regular trip out on Sunday for lunch and people had been on a day trip... However, people told us they would like more activities at the home.
Points to consider
No dedicated activities coordinator or structured programme, just basic outings, board games, cooking and BBQs, and residents say they want more.
people told us they would like more activities at the home. We saw there were board games... regular trip out on Sunday for lunch and people had been on a day trip
Gaps in specialist training for epilepsy and challenging behaviour even though some people need it.
staff had not been trained in managing people with behaviours that can challenge... Two people had epilepsy at the service but the staff team had not completed any training in this area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews