Last updated: 9 February 2026
"Strong safety practices and positive staff culture with enough staff and good training, but no registered manager in post."
People were kept safe from the risk of abuse and avoidable harm because the provider's safeguarding and risk management policies and procedures were understood and followed... Risks to people were regularly monitored and assessed with appropriate management plans in place.
Staff told us about the positive working relationships they had with the manager and nominated individual, where they felt supported, encouraged to professionally develop and any concerns they had were addressed.
There were enough staff to meet people's needs and recruitment was done safely. Reliance on agency staff had decreased as the provider had looked to recruit bank staff to provide cover.
Staff were encouraged to professionally develop and were supported through an induction, ongoing training, and supervision.
At the time of our inspection the registered manager had left the service and had not submitted their registration cancellation forms. The provider had appointed a new manager and they planned to apply to be the registered manager.
Per 2019 comprehensive inspection: There was a programme of activities... local nursery school made one of their weekly visits... service took part in the care home service Olympic Games.
No permanent manager in post, the previous one left and the new one has not registered yet.
At the time of our inspection the registered manager had left the service and had not submitted their registration cancellation forms. The provider had appointed a new manager and they planned to apply to be the registered manager.
Recruitment ongoing and some bank staff used to cover shifts, even though agency use decreased.
recruitment was ongoing and several new care staff had started working in the home and were settling in well. Reliance on agency staff had decreased as the provider had looked to recruit bank staff to provide cover.
Only standard training like induction, Care Certificate and supervision, no specialist courses or qualifications funded.
supported through an induction, ongoing training, and supervision... I will be doing the Care Certificate, the last place I worked at didn't offer that... Records showed staff were provided with 1 to 1 supervision meetings
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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