Working at Woodfalls Care Home
Vale Road, Salisbury, SP5 2LT
Operated by Woodfalls Care Limited
24 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff praised the management and felt valued and listened to, but basic training, routine activities, and sickness-related staffing shortages hold it back."
Safety & Risk
6/10
✓
Medicines administration records had been completed for tablets and liquid medicines... However, the records for people prescribed emollient creams were inconsistent, with some days when there was no record of people being supported to use the cream.
Staff Culture
7/10
✓
Staff told us they felt listened to, valued and able to contribute to the running of the service.
Staffing Levels
6/10
✓
People said there were enough staff available... Staff told us staffing levels were sufficient to provide the care people needed. Comments included, 'There are some issues with sickness, but management will always provide care when needed'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff told us they received regular training to give them the skills to meet people's needs. This included an induction and training on meeting people's specific needs.
Management
7/10
✓
Staff we spoke with praised the management and told us the service was well run. Comments included, '[The registered manager] is driving the service in the right direction and making improvements.'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were supported to take part in a range of activities they enjoyed. There was a planned schedule of group and one to one activities.
Points to consider
Only standard training with induction and shadowing, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us they received regular training to give them the skills to meet people's needs. This included an induction and training on meeting people's specific needs.
Basic activities schedule with no coordinator or special programmes, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: There was a planned schedule of group and one to one activities.
Sickness leads to occasional shortages covered by bank staff.
The provider had experienced staffing shortages due to sickness absence... recruited additional permanent and bank staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews