Last updated: 10 February 2026
"Visible approachable management and positive staff culture, but infrequent supervisions and unclear staff stability hold it back."
Risks to people's health and well-being were assessed and planned for. Incidents were reviewed, and risk assessments updated where appropriate. Staff had completed training in safeguarding vulnerable adults.
The staff were positive about working at Woodend. They liked working at the home and felt able to speak to the nurse, unit manager or management team if they needed to. They said communication was good within the team.
There were enough staff on duty to meet people's needs. A dependency tool was used to identify the staffing requirements for the home.
Staff received the training for their roles. Compliance with the training courses considered mandatory at Woodend was high. Additional training was being arranged for staff who wanted to become 'champions'.
Staff said the management team were visible in the home and approachable if they needed to speak with them. The management team were visible within the home, carrying out several 'walk rounds' each floor every day.
The activity team had recently been increased to 4 members. This meant more activities could be arranged across all 7 days. A planned activity programme was in place.
Staffing levels are enough to meet needs, but nothing said about team stability or using few agency workers.
There were enough staff on duty to meet people's needs.
Activities team of 4 runs a regular programme, but no specialist or innovative approaches mentioned.
The activity team had recently been increased to 4 members. This meant more activities could be arranged across all 7 days. A planned activity programme was in place.
Supervisions for staff happen but not regularly enough.
Whilst supervisions were said to be infrequent, all the staff spoken with felt there were good levels of support provided.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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