Last updated: 9 February 2026
"Enough staff meet needs and an open friendly culture, but no registered manager and unmanaged safety risks hold it back."
We found no evidence people had been harmed; however, the provider had failed to assess, monitor and mitigate risks to people's health, safety and welfare. This was a breach of regulation 12 (1) (Safe care and treatment)
Improvements were seen and the culture in the home was open and friendly.
At the time of this inspection there were sufficient staff in place to meet people's needs.
Staff had undertaken the appropriate training to support people's needs. The manager had a good system in place to monitor staffs training, however, this didn't oversee the competency checks of staff once the online training had been completed.
At the time of our inspection there was not a registered manager in post. However, there was a home manager who is going through the application process to become a CQC registered manager.
There was a lack of meaningful activities going on in the home... not all people were happy with the activities provided. One person told us, 'The activities can be boring'.
No permanent manager registered yet, so leadership oversight has gaps.
At the time of our inspection there was not a registered manager in post.
Risks like skin sores, constipation, and razors in rooms not properly assessed, and some prescribed creams not given.
Risks were not always assessed or identified... Medication was not always effectively managed... People who were prescribed topical creams did not always have them administered.
Few meaningful activities, residents sitting around not interacting and find them boring.
There was a lack of meaningful activities going on in the home. Often people would be sat around not interacting... 'The activities can be boring'.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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