Working at Woodcot Lodge

The registered manager had systems in place to monitor accidents, incidents, safeguarding and falls. They did a monthly analysis of information and shared lessons learned with staff during meetings, daily handovers.

Staff told us they worked well as a team and there was enough staff on each shift. One member of staff said, 'There is always support available to us from the clinical leads if we are unsure of anything.'

There always seem to be enough staff, and I see the same ones each visit. The registered manager told us they were developing the staff team and recruiting new staff as needed.

Staff spoke positively about the induction and training programme. One member of staff said, 'There is plenty of training and if you ask for additional information, they will arrange additional training. There have been opportunities to develop in my role.'

The registered manager was positive, highly motivated and led the team by example. The area manager visited regularly.