Last updated: 10 February 2026
"Staff feel supported in a positive culture with excellent safety measures, but COVID-related staffing shortages and a basic activities programme hold it back."
Assured provider preventing infections, managing outbreaks effectively with dedicated areas, PPE protocols, safe admissions. 2022 targeted inspection.
Staff felt well supported in their roles with regular meetings where they had a voice. Per 2019 comprehensive inspection.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. 2022 targeted inspection.
Dedicated training manager ensured regular training, detailed induction, supervision and appraisals. Per 2019 comprehensive inspection.
Staff told us they felt they had a voice and were listened to by the registered manager. Per 2019 comprehensive inspection.
Two activities coordinators created full timetable with animal sessions, exercise, baking, gardening, intergenerational visits, trips. Per 2019 comprehensive inspection.
Adequate staffing but COVID illness caused staff shortages that needed special fixes to cover shifts.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Activities programme has variety but lacks specialist methods or staff training to add real interest and skills to your work.
Activities included animal sessions, light exercise, vintage film nights, baking, gardening and day trips.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp