Last updated: 9 February 2026
"Staff feel valued and proud in a positive culture with strong management, although weekend staffing shortages and basic training hold it back."
Risks to people's safety were assessed and monitored and there were systems in place to safeguard people from the risk of abuse. Processes were in place to manage people's medicines safely and staff had received medicines training.
People and relatives spoke positively about the culture and leadership of the service and the care people received from staff. Staff told us they felt valued by the management team and were proud to work in the service.
Staff told us there were usually enough of them on duty, although this was sometimes impacted by absences. People and relatives told us there were enough staff available to provide appropriate support, although some relatives said there appeared to be less staff at weekends.
Staff completed a range of relevant training to support their understanding of people's needs. Staff received regular supervisions and told us they felt supported by the management team.
People, relatives and staff spoke positively about the culture and management of the service. Staff told us they felt valued by the management team and were proud to work in the service.
Per 2020 comprehensive inspection: There were a range of group and individual activities on offer. Two activities coordinators offered a programme of classes and activities, such as arts and crafts, exercises, outings, therapy dog visits and quizzes.
Staffing is adequate but weekends have fewer staff and sometimes agency workers are used when people are sick.
The staff at weekends are sometimes agency staff, but there is always someone on duty that you know." "There tends to be less staff on at weekends than during the week
Only standard training and supervisions with no mention of specialist courses or funded qualifications.
Staff completed a range of relevant training to support their understanding of people's needs and told us they felt supported and valued by the management team.
Activities programme exists but is basic with no specialist or innovative approaches mentioned.
Per 2020 comprehensive inspection: There were a range of individual and group social and leisure activities which they enjoyed.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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